Shipping & returns
Large mirrors will be delivered free of charge by an external specialist transport company that knows its profession and is familiar with transporting large mirrors!
We make sure that your large mirror is carefully packed
Good transport prevents a lot of aggravation
We all know that a mirror, especially a large one, is a vulnerable and fragile product.
But do you also know that a mega-large mirror with frame can weigh up to 65 kilograms?
That's why we work with a transporter that is specialised in transporting mirrors and fragile products.
A large mirror is best transported upright, as upright as possible to ensure that there is as little pressure as possible on the glass.
The mirror is tied down well.
This way there is no chance of damage or deformation.
We offer this service to guarantee that you receive a beautiful mirror.
Your mirror will be delivered free of charge in the Netherlands*.
For large mirrors with special transport Belgium, we ask a contribution of € 25,-.
*Exceptions: Wadden Islands and toll roads
*We deliver your mirror for free one time only
Free parcel service for small mirrors
Small mirrors will be shipped with the parcel service.
You will receive by mail a track and trace code so you know when your mirror will be delivered.
Are you not at home at the time of delivery? Your mirror will be brought to a pick up parcel shop where you can pick up the mirror yourself.
(Small mirrors up to max. 80x110cm, exceptions excluded)
Free door to door service for medium and large sized mirrors
We offer free ground level door to door delivery with external but specialised transport.
For very large mirrors it is necessary that more people are present to unload the mirror.
The transporter will contact you by phone to discuss and make an appointment.
These are mirrors larger than 80x180cm and heavier than 40 kilos.
Do you live in a residential complex with stairs? Then choose for our extra service.
Extra service (paid) delivery mirror
You can order extra delivery service against payment, this will be done by an external but specialised transporter.
For an amount of € 15,- your mirror will be unpacked, checked
and the packing material including the big box and bubble wrap will be taken back with us
So you don't have to dispose of it yourself to the waste paper or to the municipal dump.
-Unpacking and checking the mirror
-Help with stairs*.
-All packing material is returned
*For very large mirrors it is necessary that more people are present to unload the mirror.
For an amount of € 30,- your mirror will be unpacked, checked and we will safely dispose of your old mirror.
The transporter will contact you by phone to discuss and make an appointment.
These are mirrors larger than the longest length of 180 cm and/or a width of 140 cm and all mirrors heavier than 40 kilograms.
Extra service (on quotation base) delivery mirror
Do you have other wishes concerning transport.
For example that your large mirror is delivered by two men?
Or delivery on special times?
We and our carrier try to think along with you as much as possible but everything has a price tag.
Please let us know your wishes so we can request a customised quote from the transporter.
What does specialised transport mean and how is your mirror transported?
The mirrors that our transporter delivers for us are transported standing upright, well secured, in a transport bus.
This is the best and safest way to transport large mirrors.
All mirrors are packed with corner protectors in a cardboard box, usually with bubble wrap.
Because it is specialist transport, extreme packing is not necessary.
Pick up your own mirror
Of course we also have the possibility that you pick up the mirror yourself.
You will receive a 10% discount on the purchase price if you pick up the mirror yourself. You can choose this option when you place your order, the discount will be deducted when you come to pick up the mirror and pay.
Only cash payment is possible.
You will receive a message by e-mail when and where the mirror will be ready for you.
Prevent problems, measuring is knowing:
We advise you, when picking up a large mirror, to measure if the mirror fits in the car.
Remove excess items from the car.
The mirror has to lie flat, no stuff can be placed under or on top of it during transport.